FAQ

Questions before you get stooped.

Everything you need to know about pumpkins, delivery, installation, cleanup, and payment.

What does your pumpkin porch decorating service include?

We deliver the pumpkins, carry everything to your entrance, and style the full display by hand. Your package description will tell you how many pumpkins are included, along with any lanterns or hay bales that come with it.

Where is pumpkin delivery available?

Residential pumpkin delivery is available across Brooklyn, Queens, and Manhattan. We also travel to Long Island and New Jersey for Large Scale installations. Delivery fees are calculated separately based on your address.

Do you decorate with mums, cornstalks, or other fall décor?

Pumpkins are our whole personality. Lanterns sometimes make an appearance because everything looks better with a little glow. You may also see hay bales, but they are mainly there to give the pumpkin display height and dimension. Think of them as the background dancers.

Where can you install my pumpkin porch décor?

Anywhere we can safely style it. That might be your front steps, yard, garage entrance, or another spot where you want fall to settle in. Custom pumpkin porch decorating is also available for larger properties and indoor spaces.

Do I need to be home during the installation?

Not at all. As long as our team can access the installation area, you can carry on with your day and come home to a fully decorated entrance.

How do I choose the right package?

Each package includes a pumpkin count and a description of the space it works best for. If you are still unsure, send us a photo of your entrance and we’ll help you choose the right amount of pumpkin porch décor for the space.

When does pumpkin delivery begin in NYC?

Our NYC pumpkin delivery season usually begins during the first week of September, weather permitting. Earlier temperatures can still feel more like summer than fall, and excessive heat is not especially kind to pumpkins.

Can I book pumpkin porch decorating for a party or event?

Absolutely. We can create indoor or outdoor pumpkin displays for seasonal parties and events. Send us a few details about the space, date, and scale so we can point you toward the right package or prepare a custom quote.

Do you offer pumpkin porch pickup after the season?

Yes. Add seasonal pickup to your booking and we’ll return to collect the display once fall has had its moment. The pumpkins will be composted, saving you from dealing with the sad, slowly deflating remains in December.

Do you only provide pumpkin porch decorating for homes?

No. stooped also creates large-scale pumpkin installations for businesses, apartment buildings, and commercial properties. You can choose one of our Large Scale packages or request a custom Grand Fallscape.

Can I request a completely custom pumpkin installation?

Yes. Grand Fallscape installations are designed around the size and layout of your property. Complete the custom quote form with your address, budget range, and photos of the space, and we’ll create a plan based on what you have in mind.

Are the pumpkins cleaned before installation?

Always. Every pumpkin is cleaned before it becomes part of your display, whether we are styling your front steps or bringing the installation indoors.

Do you treat the pumpkins to discourage animals?

Yes, we treat the pumpkins before installation. For a little extra help throughout the season, cayenne pepper can also discourage curious squirrels from getting too comfortable.

What is your cancellation and rescheduling policy?

You can cancel up to one week before your scheduled installation week for a full refund. We are also happy to help with rescheduling whenever availability allows. Just give us as much notice as possible.

What payment methods do you accept?

Residential pumpkin porch decorating packages are paid for online by credit card. Large Scale installations may be paid for online by card, with ACH, check, and approved Net 30/60 terms also available. Our office will follow up when another payment method is requested.